At Catherine Summit, we strive for customer satisfaction. If you are not completely satisfied with your purchase, we offer a simple return and refund process.
1. Return Eligibility Products are eligible for return only if they are defective or damaged upon arrival. Returns must be requested within 7 days of receiving your order.
2. Refund Process Refunds will be issued in cash upon return of the product. The item must be in its original condition, unused, and in the original packaging. Shipping charges are non-refundable.
3. Non-Returnable Items Items that have been used, worn, or altered in any way are not eligible for a return.
4. How to Request a Return To request a return, please contact us at [email protected] with your order details and a description of the issue.
5. Refund Processing Time Refunds will be processed within 7 business days from the return confirmation.